LIBRO allows students and patrons to use natural language and chat to connect with libraries through Amazon’s Alexa, ConverSight.ai’s mobile app and, soon, Apple’s Siri and Google Home.
Conversational interaction enhances user experience beyond swipe and click
Users can access the library in various languages through voice and chat
Natural language and conversation is the future of user interaction, ensuring the future of libraries
Get prompt responses from a friendly, professional and knowledgable support team.
Using the standalone LIBRO app or an Amazon smart speaker, a student or patron uses natural conversation or text chat to access information in the library’s ILS, events calendar, and FAQ database such as hours of operation, locations and more.
LIBRO enables the user to search by title, author or genre; hold, cancel and renew materials; manage his/her account including fees due, return dates and more; learn about library hours or events and reserve his/her spot, if reservations are required.
The use of smart speakers and voice assistants on mobile devices continues to grow each year. In addition to engaging this new generation of patron used to this interaction, voice technology provides libraries assistance with meeting some ADA compliance requirements assisting the sight-impaired. Add this to LIBRO’s text chat capabilities, and patrons can access library information in the way most convenient to them.
Yes. Through LIBRO, patrons can access the library ILS, reserve and renew materials, manage their accounts, search events and learn about other library offerings. Depending on API capability, LIBRO can also link to other third-party apps.
In some cases, yes. We can discuss your app’s capabilities to determine functionality.
Pricing is based on projected number of users, and subscriptions are on an annual basis. We will work with your library to develop a plan that will work for you.
If you work on an API platform we’ve already implemented, integration takes about a week. If your API is new to LIBRO, integration will take 4-6 weeks.