LIBROTM

Voice-enabled solutions that link libraries, students & patrons

LIBRO in Action

LIBRO allows students and patrons to use natural language and chat to connect with libraries through Amazon’s Alexa, ConverSight.ai’s mobile app and, soon, Apple’s Siri and Google Home.

Any information available through a library’s catalog and events calendar can be accessed through LIBRO enabling students and patrons to:

LIBRO - data visualization for libraries
  • Search by author, title or genre

  • Place, cancel and manage holds on books and materials

  • Receive notifications when materials are available

  • Manage their accounts, including renewals, unpaid fees, returns and more

  • Learn about library events and reserve space

  • Read audio books

  • Communicate with the library in other languages

LIBRO Assists Librarians

  • Library information is available from anywhere, without screens or staff assistance

  • Students and patrons easily manage their accounts through chat

  • Notifications speed up lending, renewals, fees paid

  • Ease of renewal encourages more reading and usage

  • Easy access to events increases participation

LIBRO - AI for libraries

LIBRO Deepens Relationships

LIBRO - conversational AI platform for Libraries
  • The library is a gathering place, both real and virtual

  • Technology invites new patron groups to the library

  • Students and patrons are exposed to events and materials not previously explored

  • Library’s innovation encourages usage and boosts relevance

  • LIBRO helps library’s mission to “meet people where they are”

Benefits

User Experience

Conversational interaction enhances user experience beyond swipe and click

On-The-Go Library

Users can search and reserve books easily and access the local library more frequently 

Empower Readers

Ease of access and mobility will increase the readers and library access

Multilingual

Users can access the library in various languages through voice and chat

Ensure The Future

Natural language and conversation is the future of user interaction, ensuring the future of libraries

FAQ’s

Get prompt responses from a friendly, professional and knowledgable support team.

How does LIBRO work?

Using the standalone LIBRO app or an Amazon smart speaker, a student or patron uses natural conversation or text chat to access information in the library’s ILS, events calendar, and FAQ database such as hours of operation, locations and more.

What kind of information can the patron access?

LIBRO enables the user to search by title, author or genre; hold, cancel and renew materials; manage his/her account including fees due, return dates and more; learn about library hours or events and reserve his/her spot, if reservations are required.

Why would patrons use LIBRO instead of the library’s app or website?

The use of smart speakers and voice assistants on mobile devices continues to grow each year. In addition to engaging this new generation of patron used to this interaction, voice technology provides libraries assistance with meeting some ADA compliance requirements assisting the sight-impaired. Add this to LIBRO’s text chat capabilities, and patrons can access library information in the way most convenient to them.

Is LIBRO a standalone app for libraries?

Yes. Through LIBRO, patrons can access the library ILS, reserve and renew materials, manage their accounts, search events and learn about other library offerings. Depending on API capability, LIBRO can also link to other third-party apps.

Can Libro’s voice capabilities be integrated into our library’s existing app?

In some cases, yes. We can discuss your app’s capabilities to determine functionality.

How much does it cost the library to add LIBRO?

Pricing is based on projected number of users, and subscriptions are on an annual basis. We will work with your library to develop a plan that will work for you.

Once an agreement is signed, how long does it take to implement LIBRO in the library?

If you work on an API platform we’ve already implemented, integration takes about a week. If your API is new to LIBRO, integration will take 4-6 weeks.