Case Studies

Improved Supply Chain Visibility

CHALLENGES
  • A packaging material distributor needed to provide real-time supply chain insights from their ERP system while reducing the dependency from ERP vendors on reporting to reduce cost.
  • They needed to monitor the inventory and purchase cost across 600 products, 300+ vendors, three warehouses.
  • Required a cost effective, business-friendly tool to search data and perform actions.
SOLUTION
  • Voice & text based conversational insights through multiple channels – mobile, web and Google Home.
  • Real-time and historical insights without the IT dependency.
  • Ability to share data with other stakeholders without excels and emails.
  • Key metrics and proactive intelligence around margin erosion and delinquent purchase orders.
RESULTS
  • 70% decrease in report creation cost.
  • 20% decrease in cost of operations through proactive monitoring on the key metrics like revenue leakage and cost avoidance.
  • 80% time savings for ad hoc queries.

Ease Of Access To Bill Of Material Data

CHALLENGES
  • An American multinational automaker needed a user-friendly, accessible search to bill of material data for future model cars with the ability to search for any particular part through the hierarchy structure BOM data.
  • They needed to search by vendor, part group, and part without combing through a 20 field search page while interacting with multiple channels web, mobile and WebEx teams.
SOLUTION
  • Voice & text based conversational insights through multiple channels – Mobile, Web and Google Home.
  • Real-time access to BOM details.
  • Seamless calculation of total cost using “What If” function.
  • Integration with existing Java application and also provided search capability through WebEx teams chats.
RESULTS
  • 50% time save on the search (2 Minutes/10 search per day engineer / 600 engineers).
  • 6 figure reduced cost and improved productivity.
  • Increased R&D time by reducing product engineers unproductive search time.

 Spend And Vendor Performance Analysis

CHALLENGES
  • The leading provider of resource management professional services needed a solution to optimize productivity and increase the accuracy on vendor bill payment which typically averaged 300,000 vendor bills for their 25-member team.
  • They needed to easily identify spend patterns – abnormal increases, duplicate payments, rounded-amounts – and evaluate auto-approval for 35% of the invoices.
SOLUTION
  • Connected with NetSuite ERP and provided real-time access to vendor billing data.
  • Analyzed the historical data, identified spend pattern by vendor, category, location, role, product category and service category.
  • Proactive insights on invoices which need additional reviews, patterns on abnormal spending.
  • Voice & text based conversational insights through multiple channels – mobile, web and Google Home.
RESULTS
  • 60% time save on the vendor bill approval (4 Minutes / 1000 approval per day).
  • $225,000 reduced cost and improved productivity.
  • Significant cost savings by catching the vendor bill issues.